General & FAQs
General guidance and troubleshooting articles for all Smartgrade users
- Smartgrade assessment calendar
- Smartgrade webinars
- Frequently asked questions
- Contact us / Get help
- Order pre-printed assessment papers
- I cannot access Smartgrade / I need to reset my password
- Why is a staff member not being synced from my MIS?
- Smartgrade terminology explained
- Standardised grades in Smartgrade
- Smartgrade user permissions
- Smartgrade markschemes
- Using Wonde for MIS integration: requests, authorisations and permissions